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SMS posts

  • By Yong Hui Yow
    Milestones For Onboarding your SMS Project to Twilio Article header

    Whether you are a small or medium-sized business, a large enterprise, or an ISV, Twilio is able to support your SMS needs. Navigating the setup, requirements, and compliance can seem daunting at first so the Twilio Customer Onboarding team is here to help you through the process.

    In this guide, we will share the milestones that we track while supporting a customer to build and deploy a messaging product. By the end of this article, you’ll have a checklist of actions that will help you launch your messaging project successfully.

    Defining the success of a launch

    Your use case and business goals will be key drivers in what success looks like and therefore each project will be unique. Overall, we define success to mean that you can:

    • Send at your desired volume.
    • Reach your target audience.
    • Achieve optimal throughput with minimal filtering.
    • Use our messaging product and its features confidently. …
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  • By Treasure Porth
    Send an SMS with Vue and Twilio Functions smsvue.png

    In this article you’ll learn how to send an SMS using Vue 3 on the front end and Twilio Functions on the backend. Because Vue is a front end framework, you’ll use Twilio functions to handle sending a message and to avoid exposing your Twilio credentials.

    To demonstrate these concepts, you’ll build a Vue app with a button. When the button is clicked, a POST request will be made to your API. The API will send a message and then return a response back to your Vue application.


    In order to follow along with this tutorial, you’ll need these tools and technologies:

    Create your API with Twilio Functions

    Create a new Function Service

    Twilio Functions …

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  • By Matthew Gilliard
    How to use the Twilio API from Android's Tasker App How to use the Twilio API from Android's Tasker App

    When I first got an Android phone I was very excited about writing my own apps, and played with Android Studio to write a few simple things. In the end I found myself building really basic apps, which were useful to me but took a long time to write because I didn't know the Android APIs well. Along with that, I worked on them so infrequently that my tooling was always out of date. I wanted something simpler, like IFTTT (if this then that) for my phone.

    Enter Tasker, an app for watching and automating your Android phone's sensors and capabilities. You define tasks, lists of things you want your phone to do, and profiles which define when those tasks should be run.

    You can read more on the Tasker homepage and there are countless lists online of cool things people have done with it. Tasker currently costs …

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  • By Jesse Sumrak
    SMS Marketing Pros & Cons: Why Your Business Should Use SMS SMS Marketing Pros & Cons: Why Your Business Should Use SMS

    SMS marketing is the next messaging frontier. When it comes to communication between customers and businesses, email and SMS are the most preferred channels. In fact, more than 39% of consumers prefer to receive SMS messages from companies—that's more than for mobile apps, social media channels, messaging apps, or phone calls.

    Yet, SMS is an untapped channel. While 83% of people received an SMS message from a business in 2020, only 70% of brands used the medium to communicate with customers or employees.

    If you're one of the businesses yet to embrace SMS marketing, this article is for you.

    Below, we'll walk you through the pros and cons you need to consider before adopting an SMS marketing strategy. First, let's look at why you should use SMS for marketing. Then, we'll briefly touch on different ways your business can use text marketing.

    Advantages of SMS marketing for businesses …

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  • By Twilio
    How to Retrieve & Restore Deleted Text Messages Retrieve and Restore Deleted Texts.png

    Businesses thrive when consistently interacting with customers and clients, but not all of the exchanges are via email. Some occur on external platforms, while others are on mobile SMS or MMS. There are numerous inbound and outbound inquiries, responses, and other types of messages that flood inboxes every day, making it easy for anyone to accidentally delete an important text message. Learn how to restore deleted text messages on an iPhone or Android.

    Data loss can severely hinder operation and communication between businesses and consumers. It’s important to be prepared for the worst so that when it does happen, your business doesn’t incur costs or lose time—and will be able to facilitate stress-free, secure conversations.

    The following are some useful tips on how to recover deleted text messages.

    How to restore deleted text messages on iPhone

    Most current iPhone models back up SMS messages on iCloud, Apple’s storage and computing …

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  • By Twilio
    How to Add Someone to a Business Group Text How to add to Group Text.png

    Texting is an easy way to stay in touch with your co-workers, especially post the advent of remote work. It’s become so popular that making phone calls is now a thing of the past, which means group texts are the new normal in communication.

    Here, we’ll explain exactly how to add people to a group text so you can enhance communication with your co-workers. We’ll also discuss how you can use tools like Twilio Conversations to initiate conversations between more than 2 people over multiple channels.

    Why are group texts important in business?

    Most businesses can benefit from adding group messages to a communication plan. Since 90% of text messages are read within 30 minutes of receipt, you can almost guarantee your employees will see your message and get back to you in a timely manner. Not to mention, having to wait for a co-worker to read an email …

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  • By Diane Phan
    How to Integrate Ngrok in a Twilio Java Application header - How to Integrate Ngrok in a Twilio Java Application

    When you are developing an application that uses Twilio services you need to expose your webhooks on public URLs that can be reached by Twilio. If you have followed some of the tutorials that we published on this blog you know that we recommend using the excellent ngrok tool to generate temporary public URLs for your development web server. Ngrok is an incredibly useful tool that creates a tunnel from a URL on the ngrok.io domain to your application running on your computer. You can then configure your webhook using the ngrok URL and when Twilio sends a request to it, ngrok redirects it to your application.

    If you use ngrok frequently enough, it pays off to become a paid customer, which allows you to secure a permanent URL.

    In this article I’m going to show you how to fully automate ngrok by incorporating it into your Java application. …

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  • By Matan Gal
    How to Use Validity Period for Promotional and Verification Use Cases Validity Period FAQ Header

    Here at Twilio, we've received a number of questions from our messaging customers around Validity Period as they are preparing for Black Friday and Cyber Monday. In this post, I will address some of the more common questions focusing on how to approach Validity Period for promotional and verification use cases.

    What is Validity Period?

    Validity Period refers to the number of seconds that messages you send will remain in Twilio’s platform before becoming stale (meaning the content of the message is no longer relevant). If the time required to send the message exceeds the Validity Period, Twilio fails the message, and sends a request to your status callback URL to notify your application of the failure.

    How does Validity Period affect message requests?

    Messages are checked for validity when they are dequeued to be sent to a carrier. Once the message is dequeued Twilio checks when the message was …

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  • By Phil Nash
    Introducing Firebase Extensions for Twilio Decorative header image "Firebase Extensions for Twilio. Integrate common Twilio use cases into your Firebase application"

    Building applications takes time, there's a lot of work in implementing, testing, debugging and shipping features. Things would be a lot quicker and easier if someone had already built your feature for you. That's what the Firebase team thought and it led them to build the Firebase Extensions platform.

    Firebase Extensions are pre-packaged solutions that you install into your Firebase application and that perform tasks when a defined event occurs in your app. The Firebase team publish their own extensions, like this one that resizes images or this one that triggers an email when you add a document to a Cloud Firestore collection (which, by the way, you can configure with your SendGrid credentials). Today we're introducing three new Firebase Extensions that bring the power of Twilio APIs to your Firebase application.

    New Twilio Extensions

    We're releasing three new extensions to the Firebase Extensions catalogue that will make it quicker …

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  • By Jesse Sumrak
    SMS Marketing for Beginners: How to Get Started SMS Marketing for Beginners: How to Get Started

    SMS marketing is possibly the most intimate form of digital communication.

    Think about it.

    Today’s consumers are always on their phones. In fact, they touch their smartphones more than 2,600 times a day. That means they open and read more than 90% of SMS messages. Most of the time, they open SMS messages within 3 minutes of receiving them.

    You wouldn’t even get that high of an open rate if you went and physically knocked on all your customers’ doors.

    Consumers love their phones. Almost 50% of them even check their phones before they get out of bed in the morning. Now that’s accessibility.

    SMS marketing works. However, it takes a bit of know-how and application of best practices to do it right. We can help you with both.

    Below, we’ll walk you through everything you need to know about SMS marketing: What it is, how it works, …

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