Vaccine Distribution
Learn how to quickly scale vaccine distribution programs
Communication solutions for vaccines

Use digital communications to roll out the COVID-19 vaccine efficiently and equitably.
Public information and alerts
Inform residents about vaccine updates via email, SMS, voice and WhatsApp. Answer inbound questions and reach target populations with time-sensitive information.
Customer story
How Pittsburgh’s 311 service went remote in less than a week
Distribution logistics
Coordinate distribution partners, from manufacturing to pharmacies, so vaccines arrive at the right time and temperature.
- Create a shipment notification service with Python, Twilio, and EasyPost
- Learn how to build a "smart container app" to monitor food shipments
Customer story
How SystemOne deploys connected devices to detect disease
Appointment registration
Launch a self-serve or automated system for residents to request the vaccine. Integrate requests into your system of record and prioritize patients based on eligibility at each phase of the rollout.
- Build an automated vaccine appointment system with Twilio Studio and Serverless
- Learn how to prevent healthcare worker burnout with automation
- Create self-service experiences with IVRs and chatbots
Customer story
How CipherHealth empowers healthcare providers to better manage critical resources
Reminders and notifications
Serve patients safely and equitably with automated appointment scheduling, triggered reminders for follow-up visits, and virtual “waiting rooms” to ensure social distancing.
Customer story
How Philips Medumo delivers a new waiting room experience with Twilio
Track effectiveness
Monitor vaccine efficacy and identify adverse health outcomes. Send SMS and voice surveys and integrate the responses with your system of record to analyze outcomes at individual and population levels.
- Learn how to conduct health surveys using REDCap and Twilio
- Create a COVID-19 data tracking SMS bot in PHP
Customer story
How the University of Arizona pioneers life-saving COVID-19 tracking with Twilio SMS
We utilized your product, almost overnight, to turn on a call center to schedule patients around Texas for COVID-19 testing. Honestly not sure where we would be without your software and the ease of use it has provided us.
Ryan Alfhors
Director of Information Technology