11300: Invalid template URL
ERROR
This error means the URL template you provided is not in a valid format. A common cause is an unclosed bracket in the template.
- The template contains unclosed
{or}brackets. - The template is not a fully qualified URL and is missing required parts such as the protocol, hostname, path, or properly URL-encoded query parameters.
- The URL points to a local or private address that Twilio cannot reach from the public internet.
- Review the template and close any unmatched brackets before you save or submit the URL.
- Update the template to use a fully qualified
http://orhttps://URL with a valid hostname, path, and properly URL-encoded query parameters. - Make sure the endpoint is publicly reachable. If you are testing locally, expose your application through a public HTTPS tunnel before you configure the webhook URL.
- Review the Twilio Debugger to inspect the failing webhook request and confirm which URL Twilio attempted to use.