Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the

13699: Record: Invalid trim value


WARNING: 13699

warning-13699 page anchor
VOICE
WARNING

This warning appears when a Voice recording configuration includes a trim value that Twilio does not accept. Use trim-silence or do-not-trim for both TwiML <Recording> and the Recordings resource.

Possible causes

possible-causes page anchor
  • The trim parameter contains a typo or another unsupported value.
  • The request is using a trim value that does not match the Voice recording surface you are calling.
  • Set trim to trim-silence if you want Twilio to remove leading and trailing silence, or do-not-trim if you want to keep the full recording.
  • Confirm whether you are starting the recording with TwiML <Recording> or with the Recordings resource, then use the documented trim values for that surface. TwiML <Recording> defaults to trim-silence; the Recordings resource defaults to do-not-trim.
  • Resend the request after correcting the trim value.

Additional resources

additional-resources page anchor