14211: Dial->Queue: Invalid whisper url
ERROR
Twilio returns this error when the url attribute on <Dial><Queue> is not a valid relative or absolute URL for the TwiML document that runs on the queued caller's leg before the calls connect.
- The
<Queue>urlvalue is malformed. - An absolute
urlis missing the protocol, hostname, file path, or properly URL-encoded query parameters. - Twilio cannot retrieve the document from the
urlbecause the endpoint is not reachable or not reliably available to Twilio.
- Set the
<Dial><Queue>urlattribute to a valid relative or absolute URL. - If you use an absolute
url, includehttp://orhttps://, a hostname, a file path, and properly URL-encoded query parameters. - Make sure Twilio can reach the endpoint over the public Internet and retrieve it reliably before the queued call is bridged.
- Return a valid TwiML document for the queued caller. Use only
Play,Say,Pause, andRedirectin the document requested by theurl.