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18056: Missing Work Email for Authorized Representative


ERROR: 18056

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PHONE NUMBERS
ERROR

Provide the Authorized Representative's work email when you submit regulatory compliance information for a phone number request. Twilio returns this error when that required value is missing.

Possible causes

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  • You submitted a Regulatory Bundle without a work email for the Authorized Representative.
  • The Authorized Representative information is incomplete.
  • You created or updated the bundle without filling in all required fields for the regulation tied to your phone number request.
  • Open the Regulatory Bundle and add the Authorized Representative's work email.
  • Review the required fields for the regulation you are satisfying and make sure the Authorized Representative information is complete before you resubmit.
  • If the bundle was rejected, review the rejection reason in Console, update the missing information, and submit the bundle again.

Additional resources

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