Skip to contentSkip to navigationSkip to topbar
On this page

19023: Invalid channel type



ERROR: 19023

error-19023 page anchor
PROGRAMMABLE MESSAGING
ERROR

Request with an invalid channel type

Possible Causes

possible-causes page anchor
  • If you are sending rich content and are receiving this error when a message fallback is occurring, a content type that is not supported on the fallback message channel is being used.
  • If you are sending rich content such as a card, ensure you also define a twilio/text translation for SMS fallback or twilio/media translation for MMS fallback.