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21900: DltPEId is invalid


ERROR: 21900

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ERROR

The DltPEId value in your request is invalid. This error occurs when you send a DLT Principal Entity ID that does not match the required format or length for Twilio's Messaging APIs.

Possible causes

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  • The DltPEId value contains invalid characters.
  • The DltPEId value is too short or too long.
  • The DltPEId value was entered with extra spaces or formatting characters.
  • The DltPEId parameter does not match the DLT registration details for your sender or template.
  • Your application is sending the wrong parameter value in the API request.
  • Verify that the DltPEId value exactly matches the Principal Entity ID provided during your DLT registration.
  • Remove any extra spaces, separators, or unsupported characters from the DltPEId value.
  • Verify that your application is mapping the correct DltPEId to the correct sender and message template.
  • Validate the request payload before you send it to Twilio.
  • If you manage messaging compliance for traffic to India, review your registered sender, template, and entity information to confirm that all values match.

Additional resources

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