Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the

30123: Callback URL is missing


ERROR: 30123

error-30123 page anchor
MESSAGING
ERROR

This error occurs when a Messaging configuration or request does not include the required callbackUrl value. In Messaging Link Shortening, the Callback URL is the URL Twilio uses to send click event data after a recipient clicks a shortened link.

Possible causes

possible-causes page anchor
  • You did not include the callbackUrl field in the request.
  • You left the CallbackUrl value out of the Link Shortening domain configuration that Twilio uses for Messaging.
  • Add a CallbackUrl value when you create or update the Link Shortening domain configuration. Twilio accepts CallbackUrl in the domain Config subresource.
  • In the Console, open the domain configuration and fill in the Click tracking callback URL field, then save your changes.
  • If you are using the REST API, include CallbackUrl in the request payload instead of leaving it blank.

Additional resources

additional-resources page anchor