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Error
Application error

30453: Message couldn't be delivered

Twilio Messaging DocumentationMessaging

Description

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Delivery to this destination has been temporarily restricted as the built-in fraud detection platform flagged the traffic to this number as suspicious.

Possible causes

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  • The Twilio fraud detection platform detected unusual traffic patterns for this destination or matched the traffic to system-known malicious activity.
  • Twilio temporarily blocked SMS traffic to the destination number while the fraud check remained active.
  • A legitimate recipient was flagged by mistake. False positives are possible, although Twilio works to keep them low.
  • Wait a few hours and try the message again. In many cases, the block is temporary and clears if Twilio does not detect additional suspicious activity.
  • If the traffic is legitimate and the issue continues, collect at least three affected Message SIDs from the last 24 hours in your SMS logs and open a support request for investigation.
  • If you need to send a known legitimate message without applying this risk check, set RiskCheck to disable when you create the Message resource.
  • Add trusted destination phone numbers or eligible 1k prefixes to the Global Safe List. This prevents the Twilio fraud detection platform from blocking them later.

Additional resources

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