30491: Toll Free verification rejection - Website is password protected or requires login

The Toll-Free phone number verification submission has been reviewed and it was rejected. Messaging traffic on this Toll-Free number is blocked until it's verified.

Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

The website URL provided in your submission could not be fully reviewed because:

• It requires a username and password to access
• A login page prevents verification of your business details
• Content needed for verification is behind restricted access

• Provide a publicly accessible version of your website that allows verification of business information
• If your website cannot be made public for security reasons, submit screenshots displaying the necessary business details in the "Additional Information" field
• Create a public landing page with your business information while maintaining secure access to other areas

Why was my Toll Free Verification Rejected?

Required information for Toll-free verification

Toll-Free best practices