30501: Toll Free rejection: Political campaigns require a Campaign Verify token
MESSAGING
ERROR
Your toll-free verification submission was rejected because your political messaging use case requires a Campaign Verify token. Until your toll-free number is verified and approved, messaging traffic from that number to the United States and Canada is blocked.
- Your organization is a 527 political organization and you selected
POLITICAL_ELECTION_CAMPAIGNS, but no Campaign Verify token was provided. - The Campaign Verify token in
VettingIdis incomplete, malformed, case-sensitive mismatch, or expired. - The Campaign Verify token does not match the political organization listed in the verification submission.
- The toll-free verification request was submitted without the required political vetting details.
- Obtain a valid Campaign Verify token for the political organization before you resubmit the toll-free verification.
- If you submit through the API, set
VettingProvidertoCAMPAIGN_VERIFYand pass the full token inVettingId. - Use the full Campaign Verify token exactly as issued, including all pipe-delimited fields.
- Confirm the token is still valid and registered to the same political entity in your submission. If the token has expired, update the verification request with a new token.
- If you submitted through the Console, provide the Campaign Verify token when prompted during toll-free verification.
- If the rejected submission is eligible for editing, resubmit the corrected verification within the allowed edit window.