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30640: Message couldn't be delivered



ERROR: 30640

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PROGRAMMABLE MESSAGING
ERROR

The destination phone number is associated with elevated compliance risk. To protect against potential regulatory exposure, this message was not delivered.

Possible Causes

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This message was undelivered because the destination number was identified as having elevated compliance risk. To help protect our customers from potential regulatory issues, Twilio's Compliance Toolkit prevents message delivery to such numbers.

We recommend to remove the destination phone number from your marketing, communication, or outreach lists. If you have verified that you have valid consent to message this recipient and would like to proceed despite the compliance risk, you can override this behavior by disabling this check in your API request. To do this, set the parameter riskcheck=disable in your message send request. Note: Use this override only when you are confident that the recipient has provided valid consent and that your use case complies with applicable messaging regulations. Twilio recommends keeping compliance checks enabled by default to minimize regulatory risk.