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30758: Unknown Error Code


ERROR: 30758

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MESSAGING
ERROR

Registration Authority was not provided for brand registration to complete. Update the connected A2P 10DLC business data so business_registration_identifier is set to a supported value such as EIN or DUNS, and use EIN for US entities or international tax IDs.

Possible causes

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  • The business profile used for A2P 10DLC registration is missing business_registration_identifier. Twilio uses this field to capture the business registration authority.
  • The registration authority was set to a value that isn't supported for the business or registration type. Supported values include EIN and DUNS, along with country-specific identifiers for other regions.
  • The matching business_registration_number was not supplied, or its format does not match the selected registration authority.
  • Set business_registration_identifier to the correct authority for the business. Use EIN for US entities or international tax IDs.
  • Enter the matching business_registration_number in the correct format. Use EIN format for EIN and DUNS format for DUNS.
  • Review the business information in Trust Hub, then resubmit the brand registration after the profile contains complete and valid data.

Additional resources

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