30797: Brand Registration: Must be a U.S. government entity to register as government

Your Brand registration received feedback from The Campaign Registry. You cannot use this Brand to create campaigns until you correct the registration details. In this case, the business was submitted as a government entity, but the registration could not confirm that the business is a U.S. government entity.

• The business is not a U.S. entity. Only U.S. entities qualify for the Government entity type.
• The registration was submitted with entity_type set to Government even though the organization does not qualify for that type.
• The business details provided for the Brand or Customer Profile could not be confirmed from independent or official records.
• The legal company name or address does not match official records closely enough for automated verification. (help.twilio.com)

• If the organization is not a U.S. government entity, change entity_type to the correct organization type and resubmit the Brand registration.
• If the organization is a U.S. government entity, update the Customer Profile so the legal company name and address match official records, then resubmit the Brand.
• Review the Brand registration feedback in Console or by fetching the Brand registration resource so you can correct the exact fields that failed validation.
• If automated review still cannot confirm government status, contact Support and provide supporting documentation for manual verification. (help.twilio.com)

• Troubleshooting A2P 10DLC Registrations
• A2P 10DLC - BrandRegistrations resource
• A2P 10DLC Brand Approval Best Practices