30914: Campaign rejected: sole proprietor campaign title does not match sole proprietor name
MESSAGING, PHONE NUMBERS
ERROR
Your A2P 10DLC campaign was rejected because the title used in the sole proprietor campaign doesn't match the registered sole proprietor name on file. For sole proprietor registrations, the campaign details must be consistent with the brand identity verified during registration. A mismatch between the campaign title and the sole proprietor name raises verification concerns.
- Campaign title uses a different name: The campaign title references a business name, DBA, or alias that does not match the sole proprietor name submitted during brand registration.
- Nickname or abbreviation used: The campaign title uses a shortened or informal version of the sole proprietor name.
- Incorrect brand registration: The sole proprietor brand was registered with a name that does not match the name being used in the campaign.
- Match the campaign title to your registered name: Resubmit the campaign with a title that matches or closely aligns with the sole proprietor name registered with your brand.
- Update your brand registration: If your sole proprietor name has changed, update your brand registration first, then resubmit the campaign.
- Review sole proprietor requirements: Visit the A2P 10DLC Campaign Registration Guide for details on sole proprietor campaign requirements.
- Contact support: If you believe this rejection is incorrect, contact support.