30915: Campaign rejected: sole proprietor campaign is using a corporate or business entity name instead of the individual's name
MESSAGING, PHONE NUMBERS
ERROR
Your A2P 10DLC campaign was rejected because a sole proprietor registration is using a corporate or business entity name (such as an LLC, Inc., or Corp.) instead of the individual proprietor's personal name. Sole proprietor registrations are intended for individuals operating a business under their own name. If your business is a registered corporate entity, you should register under a standard (non-sole-proprietor) brand instead.
- Corporate name used in sole proprietor registration: The brand or campaign was registered as a sole proprietor but uses a corporate name such as "ABC LLC" or "XYZ Inc."
- Incorrect registration type: The business is a registered legal entity (LLC, corporation, partnership) but was submitted under the sole proprietor registration path.
- DBA name resembles a corporate entity: The name used includes corporate suffixes or language that suggests a formal business entity rather than an individual.
- Re-register as a standard brand: If your business is a registered legal entity, register under a standard brand registration (not sole proprietor) using your EIN and corporate information.
- Use your personal name: If you are genuinely a sole proprietor, resubmit the campaign using your personal legal name rather than a corporate or business entity name.
- Review registration types: Visit the A2P 10DLC Campaign Registration Guide to determine the correct registration type for your business.
- Contact support: If you need help determining the appropriate registration type, contact support.