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30917: Campaign registration rejected: Incomplete opt-in details. All opt-in methods must include complete workflow descriptions.


ERROR: 30917

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MESSAGING, PHONE NUMBERS
ERROR

Your A2P 10DLC campaign registration was rejected because one or more of the declared opt-in methods don't include sufficient detail. When you select multiple opt-in types (such as website, keyword, or paper form), each one must include a complete description of how end users provide consent to receive messages.

Possible causes

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  • Missing workflow for an opt-in type: You selected multiple opt-in methods but only provided details for some of them.
  • Incomplete opt-in description: The description for one or more opt-in methods is too brief or lacks specifics about how the consumer provides consent.
  • Generic opt-in language: The opt-in description uses vague language without explaining the specific steps a consumer takes to opt in.