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30918: Campaign registration rejected: The DBA (Doing Business As) name does not match the legal business name on file.


ERROR: 30918

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MESSAGING, PHONE NUMBERS
ERROR

Your A2P 10DLC campaign registration was rejected because the DBA (Doing Business As) name provided in the campaign doesn't match the legal business name associated with your brand registration. The Campaign Registry requires consistency between the business name used in customer-facing communications and the registered legal entity.

Possible causes

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  • DBA differs from legal name without proper registration: Your campaign uses a trade name or brand name that is not formally registered as a DBA with your brand profile.
  • Typographical error: The business name in the campaign contains a spelling mistake or formatting difference from the registered legal name.
  • Subsidiary or brand name used instead of parent company: The campaign references a subsidiary or product brand rather than the registered legal entity name.