30919: Campaign registration rejected: The provided website does not contain sufficient information about the business or its messaging use case.
MESSAGING, PHONE NUMBERS
ERROR
Your A2P 10DLC campaign registration was rejected because the website URL provided doesn't contain enough information for reviewers to verify your business identity and messaging use case. The website must clearly demonstrate who the business is, what services it provides, and how messaging fits into its operations.
- Minimal or placeholder website: The website is a single landing page, under construction, or contains very little content about the business.
- No business information: The website lacks essential details such as company name, contact information, description of services, or terms of service.
- Website does not reference messaging: There is no indication on the website that the business sends SMS or MMS messages to customers.
- Domain parking page: The URL points to a parked domain or domain registrar placeholder page.
- Ensure your website includes business details: Add company name, physical address or contact information, description of services, and a privacy policy to your website.
- Add messaging disclosure: Include information about your SMS/MMS messaging program on the website, such as terms and conditions for messaging or a description of what messages customers will receive.
- Use an established website: Provide a URL for a fully functional website with meaningful content rather than a placeholder or single-page site.
- Provide an alternative URL: If your primary website does not cover messaging, consider linking to a page that specifically describes your messaging program.
- Contact support: If you believe your website meets requirements, contact support.