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30919: Campaign registration rejected: The provided website does not contain sufficient information about the business or its messaging use case.


ERROR: 30919

error-30919 page anchor
MESSAGING, PHONE NUMBERS
ERROR

Your A2P 10DLC campaign registration was rejected because the website URL provided doesn't contain enough information for reviewers to verify your business identity and messaging use case. The website must clearly demonstrate who the business is, what services it provides, and how messaging fits into its operations.

Possible causes

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  • Minimal or placeholder website: The website is a single landing page, under construction, or contains very little content about the business.
  • No business information: The website lacks essential details such as company name, contact information, description of services, or terms of service.
  • Website does not reference messaging: There is no indication on the website that the business sends SMS or MMS messages to customers.
  • Domain parking page: The URL points to a parked domain or domain registrar placeholder page.