30921: Campaign registration rejected: The provided website requires authentication to access and cannot be reviewed.

Your A2P 10DLC campaign registration was rejected because the website URL you provided requires a login or authentication to access its content. Campaign reviewers must be able to visit and verify the website without needing credentials, so websites behind login walls, password protection, or authentication screens can't be used for campaign verification.

• Content behind authentication wall: The business information or opt-in details are only visible after signing in.
• Internal or staging URL: The URL points to an internal tool, staging environment, or admin portal that is not publicly accessible.
• Gated content: The website content is behind a paywall or registration gate.

• Provide a publicly accessible URL: Submit a website URL that can be accessed by anyone without requiring login credentials.
• Use your public-facing website: Provide the URL for your main business website rather than an authenticated portal or internal tool.
• Create a public information page: If your primary service is behind a login, create a publicly accessible page that describes your business, services, and messaging program.
• Ensure the opt-in page is public: The page showing your opt-in flow and consent language must be accessible without authentication.
• Contact support: If you need to provide access to a gated website for verification, contact support.

• A2P 10DLC Registration Guide
• Campaign Registration Best Practices