30926: Campaign rejected: Multiple companies or brands cannot be registered under a single campaign

Your A2P 10DLC campaign was rejected because the campaign registration references multiple companies or brands. Each A2P 10DLC campaign must represent a single brand sending messages for a single use case. Carriers require a one-to-one relationship between a campaign and the brand it represents. If your business operates multiple brands or sends messages on behalf of multiple companies, each must have its own separate campaign registration.

• Multiple brand names in campaign details: The campaign description, sample messages, or opt-in materials reference more than one company or brand name.
• Shared campaign across subsidiaries: A single campaign is being used to send messages for multiple subsidiaries or business units that operate under different brand names.
• ISV sending on behalf of multiple clients: An ISV (Independent Software Vendor) registered one campaign but intends to use it for multiple end-client brands.

• Create separate campaigns for each brand or company that will be sending messages. Each campaign should represent exactly one brand.
• Ensure consistency across all campaign fields: the brand name, sample messages, opt-in materials, and website should all reference the same single company.
• For ISVs: Register individual campaigns for each client brand using the appropriate brand registration. Review Twilio's ISV documentation for multi-brand registration guidance.
• Resubmit the campaign with references to only one brand throughout all campaign materials and fields.
• Contact support if you believe this rejection is incorrect: Twilio Support.

• A2P 10DLC Registration Guide
• Campaign Registration Best Practices