30950: Campaign rejected: Credit repair content detected
MESSAGING, PHONE NUMBERS
ERROR
Your A2P 10DLC campaign was rejected because it contains credit repair content. Carrier policies prohibit A2P messaging campaigns that promote or solicit credit repair services via SMS/MMS. Credit repair messaging is classified as a prohibited content category due to the high prevalence of deceptive practices, consumer complaints, and regulatory enforcement actions associated with credit repair solicitations through messaging channels.
- Credit repair service promotion: The campaign promotes services that claim to improve, fix, or repair consumer credit scores or credit reports.
- Credit score improvement solicitation: The campaign advertises programs that promise to remove negative items from credit reports or rapidly increase credit scores.
- Credit repair lead generation: The campaign collects consumer information for the purpose of marketing credit repair or credit restoration services.
- The rejected campaign is not eligible for resubmission. A2P 10DLC campaigns involving credit repair content are prohibited under carrier guidelines.
- Review the Credit Repair Organizations Act (CROA) and FTC guidelines regarding credit repair service marketing before considering alternative communication channels.
- If you believe this rejection was made in error, contact support.