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30954: Campaign rejected: hate speech or violent content detected


ERROR: 30954

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MESSAGING, PHONE NUMBERS
ERROR

Your A2P 10DLC campaign was rejected because it contains hate speech or violent content that violates CTIA SHAFT guidelines. The CTIA prohibits messaging campaigns that promote hatred, violence, harassment, or discrimination against individuals or groups. This includes content that incites violence, threatens harm, or uses derogatory language targeting protected characteristics.

Possible causes

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  • Hate speech or discriminatory language: Campaign description, sample messages, or related content contains language that targets individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics.
  • Violent or threatening content: The campaign includes content that promotes, glorifies, or incites violence, threats, or physical harm.
  • Harassing or intimidating messaging: Campaign content is designed to harass, bully, or intimidate recipients.