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30955: Campaign rejected: alcohol promotion content detected


ERROR: 30955

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MESSAGING, PHONE NUMBERS
ERROR

Your A2P 10DLC campaign was rejected because it contains alcohol promotion content that violates CTIA SHAFT guidelines. The CTIA restricts alcohol-related messaging campaigns unless strict compliance requirements are met, including robust age-gating mechanisms and adherence to applicable federal and state regulations. Campaigns that promote alcohol sales, consumption, or marketing without meeting these requirements are prohibited.

Possible causes

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  • Direct alcohol promotion without compliance: The campaign promotes alcohol sales, deals, or consumption without demonstrating compliance with CTIA age-gating and regulatory requirements.
  • Missing or insufficient age verification: The campaign's linked website or opt-in flow does not include a compliant age verification mechanism to confirm recipients are of legal drinking age.
  • Non-compliant marketing content: Campaign sample messages or descriptions contain alcohol marketing that does not meet industry self-regulatory standards.