30960: Campaign rejected: known phishing campaign detected
MESSAGING, PHONE NUMBERS
ERROR
Your A2P 10DLC campaign was rejected because it was identified as a phishing attempt. Campaign reviewers determined that the campaign is designed to deceive consumers into revealing sensitive personal information, credentials, or financial data. Phishing campaigns are a serious violation of carrier messaging policies and applicable laws, and represent a direct threat to consumer safety.
- Credential harvesting URLs: The campaign links to websites designed to impersonate legitimate services and capture login credentials, Social Security numbers, or other sensitive data.
- Brand impersonation: The campaign impersonates a bank, government agency, technology company, or other trusted entity to trick recipients into providing personal information.
- Deceptive urgency tactics: Sample messages use false urgency (for example, "Your account will be suspended") to pressure recipients into clicking malicious links or sharing sensitive information.
- The rejected campaign is not eligible for resubmission. Phishing campaigns are permanently prohibited and may result in account-level enforcement actions.
- If you are a legitimate business, ensure your campaign content does not resemble phishing patterns. Use your verified business domain, avoid urgency-based language that mimics social engineering, and clearly identify your brand.
- If you believe this rejection was made in error, contact support.