30962: Campaign rejected: deceptive marketing practices detected
MESSAGING, PHONE NUMBERS
ERROR
Your A2P 10DLC campaign was rejected because it contains deceptive marketing practices. Campaign reviewers identified content that uses misleading claims, fabricated urgency, bait-and-switch tactics, false endorsements, or other deceptive techniques designed to manipulate consumers. These practices violate carrier messaging policies and may also violate FTC regulations governing commercial communications.
- Misleading or unsubstantiated claims: Campaign content makes false health claims, exaggerated product benefits, fake testimonials, or guarantees that cannot be verified.
- Fabricated urgency or scarcity: Sample messages use artificial countdown timers, fake limited-time offers, or false scarcity claims ("Only 2 left!") to pressure consumers into immediate action.
- Bait-and-switch tactics: The campaign advertises one product, price, or offer but the linked website delivers a different product, higher price, or unrelated content.
- False endorsements or affiliations: Campaign content falsely claims endorsement by celebrities, government agencies, or well-known brands without authorization.
- The rejected campaign is not eligible for resubmission. The campaign was identified as using deceptive marketing practices that violate A2P 10DLC messaging policies.
- Ensure all marketing claims in your campaigns are truthful, substantiated, and comply with FTC guidelines before registering a new campaign.
- If you believe this rejection was made in error, contact support.