31953: Stream - Media - RTP timeout

This warning occurs when Twilio detects an RTP timeout on a Media Stream. This means the inbound stream stopped flowing to Twilio.

• The call finished and the inbound media stream stopped.
• The carrier stopped sending audio to Twilio.

• Confirm whether the call had already ended when the warning was logged.
• Review your Media Streams events and call logs to verify when the Stream stopped.
• If the call should still have been active, work with your carrier to confirm it continued sending RTP audio to Twilio.
• If the timeout is unexpected and continues to occur, contact Twilio Support.

• Media Streams Overview
• Media Streams WebSocket Messages
• Troubleshooting Alerts, Debug Events, and Errors on Twilio Voice Calls