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31960: Stream - Quota exceeded


ERROR: 31960

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VOICE
ERROR

This error means the Dialogflow API quota for the Google Cloud project connected to your Twilio Virtual Agent integration has been exceeded. Twilio Media Streams carries the call audio to Dialogflow, and Dialogflow CX processes the conversation and returns responses.

Possible causes

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  • The Google Cloud project linked to your Dialogflow CX connector has reached its Dialogflow API quota.
  • Increase the Dialogflow API quotas for the Google Cloud project used with Twilio Virtual Agent.
  • Confirm that your Twilio integration is connected to the correct Dialogflow CX project and connector.

Additional resources

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