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Error
Carrier error

32805: Branded Calling logo provisioning failure for T-Mobile and Verizon

Twilio Voice DocumentationVoice

Description

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Twilio submitted the logo for your Branded Calling registration, and it couldn't be provisioned for the T-Mobile and Verizon networks. This error is about the logo only. The display name, call reason, and other details on your registration may be fine.

Possible causes

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  • The logo wasn't accepted when it was provisioned with the carriers.
  • The failure happened on the carrier side and isn't related to the logo you submitted.