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34003: Callee did not answer


ERROR: 34003

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API
ERROR

This error indicates that Twilio attempted to connect the call, but the called party did not answer before the ringing timeout expired. In Programmable Voice, this outcome maps to the terminal call status no-answer. For outbound Calls API requests, Timeout defaults to 60 seconds. For outbound <Dial> calls, timeout defaults to 30 seconds.

Possible causes

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  • The called party did not pick up before the configured timeout was reached.
  • Your application set a short Timeout value when creating the call through the Calls API.
  • Your TwiML used a short <Dial timeout> value, which causes Twilio to end the dialing attempt with DialCallStatus set to no-answer when the limit is reached.
  • The destination rejected the call. Twilio can report a rejected call as no-answer.

Additional resources

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