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Error
Application error

38000: Teams: Invalid To number

Twilio Voice DocumentationVoice

Description

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The outbound call to a Teams number fails because the destination number is invalid. The destination Teams number must be provisioned in the account placing the call.

Possible causes

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  • The destination Teams number might be provisioned in a different account.
  • The number might not be in the ready state. The number might be in uploading or released.
  • Verify the destination number is a Teams number provisioned in the account placing the call.
  • Check the number's state in the connector configuration.