Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the
Error
Twilio error

420008: File input failed

Twilio Enterprise KnowledgeEnterprise Knowledge

Description

description page anchor

File did not pass content validation or was too large to process.

Possible causes

possible-causes page anchor
  • File upload contains unsupported formatting
  • The payload exceeds the hard limits for a single ingestion request
  • Re-upload file based on supported formats
  • Split large files into smaller entries prior to submission