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45102: Collision On Configuration Change


ERROR: 45102

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FLEX
ERROR

This error occurs when two or more configuration update requests for the same Flex account happen at nearly the same time. Twilio could not apply your change because another request modified the same configuration before your update completed.

Possible causes

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  • Multiple users or services attempted to update the same Flex configuration at the same time.
  • Your application sent overlapping update requests without waiting for the previous request to finish.
  • An automated deployment, script, or CI/CD job updated Flex configuration while you were making a manual change.
  • Your application retried a configuration update after the underlying configuration had already changed.
  • Retry the configuration update after the other change completes.
  • Make configuration updates sequentially instead of sending concurrent requests.
  • Review your deployment workflows and automation to make sure only one process updates the same Flex configuration at a time.
  • Add retry logic with a short delay and fetch the latest configuration before sending another update.
  • Coordinate manual and automated changes so they do not target the same configuration simultaneously.

Additional resources

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