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51127: Twilsock: PNC limit has been


ERROR: 51127

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ERROR

This error occurs when Twilsock rejects a request because your application has exceeded a limit related to push notification registrations or subscriptions. In Conversations, a Binding represents a push notification subscription for a User within a Service instance, and bindings are unique per Service instance, User identity, device, and notification channel.

Possible causes

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  • Your application is registering push notification tokens more often than expected for the same user or device.
  • Your application is leaving behind stale push notification registrations after a user signs out, reinstalls the app, or switches devices.
  • Your client reconnect logic or retry logic is repeatedly creating push notification registrations.
  • Your current traffic pattern or number of active push notification bindings is higher than the limit allowed for your account or service.
  • Register each APNs or FCM token only when needed.
  • Unregister old push tokens when a user signs out, when a token rotates, or when the app no longer uses that device.
  • Review your client retry and reconnect behavior to make sure it is not repeatedly creating registrations for the same device.
  • Review your Conversations implementation for duplicate users, duplicate device registrations, or unnecessary client sessions.
  • If the traffic is expected, contact Support to discuss whether your current limit can be adjusted.

Additional resources

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