54100: Document not found
SYNC
ERROR
Twilio returns this error when your request targets a Sync Document that does not exist in the specified Sync Service. You can address a Document by its sid or unique_name, and a Document can stop being available after you delete it or after its ttl expires.
- The request uses an incorrect Document
sidorunique_name. - The request may be using the wrong
ServiceSidfor the Document you are trying to access. - The Document was deleted and is no longer available through the REST API.
- The Document expired after a
ttlvalue was set.
- Verify that the request includes the correct
ServiceSidand the correct Document identifier for that service. A fetch request must target the Sync Service that owns the Document and use either the Documentsidor its exactunique_name. - If you use a Document SID, confirm that you are passing a valid Sync Document SID that begins with
ET. - If you use
unique_name, confirm that the value matches the Document name exactly. - If the Document was deleted or expired, create the Document again before retrying the request.
- If you need the Document to remain available, do not set
ttl, or send a newttlvalue when you update the Document. By default, Sync data is permanent unless you delete it or configure expiration.