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60232: Sender id does not exist


ERROR: 60232

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VERIFY
ERROR

Twilio returned this error because the SenderSid or sender identifier in your Verify request does not match a sender that exists in your account for the channel and configuration you are trying to use.

Possible causes

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  • The request includes a SenderSid value that is incorrect, misspelled, or no longer valid.
  • The sender was created in a different account or subaccount than the one used to make the request.
  • The sender type does not match the Verify channel you are using.
  • The sender has not been configured for your account or is not available in your current Verify setup.
  • Check the sender identifier in your request and confirm that the SenderSid is correct.
  • Make sure you are sending the request from the same account or subaccount where the sender is configured.
  • Verify that the sender is supported for the channel you are using in Verify.
  • If you need a new sender, create or configure the appropriate sender in your Verify settings before retrying the request.
  • If you are using Silent Network Auth or another Verify channel that depends on channel-specific setup, review your Verify configuration and update the request to use a valid sender.

Additional resources

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