60366: Entity invalid or not provided

Twilio returns this error when your Verify request does not include a valid Entity identifier. In Verify, an Entity represents the user or identity being verified, and the required identifier must be provided in the format expected by the endpoint.

• The request did not include Identity where the Verify endpoint requires it.
• The Identity value is not valid for Verify. It must be 8 to 64 characters long and can contain only dash-separated alphanumeric characters.
• The request used an Identity value that does not match the Entity for the Verify Service.
• The request to an Entity, Factor, or Challenge endpoint omitted the required {Identity} path parameter.

• Add the required Identity value to the request. When you create an Entity, send Identity in the request body.
• For Entity, Factor, and Challenge endpoints, include the correct {Identity} value in the request path.
• Validate the Entity identifier before you send the request. Use an immutable identifier generated by your system, such as a UUID, GUID, or SID.
• Make sure the identifier is 8 to 64 characters long and contains only dash-separated alphanumeric characters.
• Reuse the same Entity identity for related Verify resources in the same Service.

• Entity Resource
• Factor Resource
• Challenge Resource