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60426: Verification ID invalid or not provided


ERROR: 60426

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VERIFY
ERROR

This error occurs when your Verify request sends a missing or malformed Verification SID. Verify uses Verification SIDs that start with VE, and the verificationSid value must match the expected SID format when you check a verification by SID.

Possible causes

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  • The request does not include verificationSid when your integration is trying to identify the verification by SID instead of by to.
  • The Verification SID is incorrectly formatted and does not match ^VE[0-9a-fA-F]{32}$.
  • The value sent in verificationSid is not the verification.sid returned when you created the verification.
  • The request sends a different SID type, such as a Service SID that starts with VA, instead of a Verification SID that starts with VE.
  • Pass the verification.sid returned by the create Verification response if you want to check the verification by SID.
  • Validate that the verificationSid value starts with VE, is 34 characters long, and matches ^VE[0-9a-fA-F]{32}$ before you send the request.
  • If you are not checking the verification by SID, send the to parameter instead. Verify accepts either to or verificationSid for a Verification Check request.
  • Make sure you send the Verification SID in the correct request field and do not substitute another resource SID, such as the Verify Service SID.

Additional resources

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