60437: Recipient type unsupported
VERIFY
ERROR
This error indicates that the recipient you submitted is not a recipient type that Verify can use for the requested verification. Verify supports verifications to a phone number or an email address. For phone-based verifications, send the destination in E.164 format. For email verifications, use channel=email and configure email for your Verify Service.
- The
tovalue is not a supported Verify recipient type, such as a phone number or an email address. - You used a phone-based channel with a recipient that is not a valid phone number. Verify uses phone numbers for channels such as
sms,whatsapp,call, andsna. - You used
channel=emailwith a recipient that is not an email address. - You attempted to send an email verification before completing the required email configuration for your Verify Service.
- Send a supported recipient in
to. Use a phone number for phone-based channels and an email address forchannel=email. - Format phone numbers in
E.164before creating the verification. - Make sure the
channelyou selected matches the recipient type you are sending. For example, usechannel=emailonly with an email address. - If you need to verify email addresses, set up email for your Verify Service first. Create the email integration, authenticate your sending domain or use single sender verification for testing, and then retry the request.