60441: Illegal status

This error indicates that Verify encountered a verification status it could not process for the current operation. Verify statuses can be pending, approved, canceled, max_attempts_reached, deleted, failed, or expired. If you update a verification directly, the update endpoint only supports approved and canceled. For most verification flows, use the Verification Check API to validate the code and let Verify manage the lifecycle.

• A verification operation returned an unexpected status.
• Your application attempted to update a verification with a status other than approved or canceled.
• Your integration is using manual verification status updates for a flow that should be completed with the Verification Check API.

• If you call Update a Verification Status, send only approved after your application has validated the code or canceled when you need to start a new verification session.
• Use the Verification Check API for normal OTP validation so Verify can manage the verification lifecycle.
• Review the verification in Verify Logs in Console to confirm the status that was returned. If you continue to receive 60441 for valid requests, contact Support with the Verify Service SID and Verification SID.

• Verify API: Verifications
• Verify API: Verification Check
• Verify overview