60715: Error reading logo file

Twilio returns this error when Twilio can't read the uploaded brand logo image. The logo file must be a valid PNG image and must not exceed 128 KB.

• The uploaded logo file is corrupted or unreadable.
• The uploaded file is not a valid PNG image.
• The file uses a .png extension, but the underlying file format is different.
• The logo file exceeds the 128 KB size limit.

• Upload a logo file that is saved as a valid PNG image and is 128 KB or smaller.
• Re-export or convert the image to PNG, then upload it again.
• Verify that the file opens correctly as a PNG before you retry the upload.
• If the file appears to be corrupted, create a new export from the original image and submit the new file.

• A2P 10DLC - BrandRegistrations resource
• A2P 10DLC Brand Approval Best Practices