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63006: Could not format given content for the channel. Please see Channel specific error message for more information


ERROR: 63006

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MESSAGING
ERROR

Twilio returns 63006 when it cannot format the content you sent for the selected channel. Review the channel-specific error message in the message logs to find the exact formatting issue, and compare your template against Twilio's channel support and content-template rules. Twilio sends the most complex translation supported by the chosen channel, and some content components can still be incompatible across channels.

Possible causes

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  • The content template includes a type or component that the destination channel does not support.
  • The template includes multiple content types, and Twilio cannot translate the message into a format the selected channel supports.
  • Variable values, names, or URL samples do not follow Content Template rules, so Twilio cannot render the final message correctly.
  • Check the channel support table and send a content type that the destination channel supports.
  • Remove or replace any unsupported components, then resend the message with a translation that matches the target channel.
  • Validate your variable names, counts, and values, and make sure any URL path samples resolve to publicly hosted media or URL samples.
  • Open the message error details in Twilio Console and use the channel-specific error message to pinpoint the formatting problem.

Additional resources

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