63023: Channel generic error

Twilio returns this error when the messaging channel encounters a generic failure while processing your message. When delivery fails, the Message resource's StatusCallback can include ChannelStatusMessage with the channel's returned error detail.

• The underlying channel returned a generic error instead of a more specific failure code.

• Check the Console Error Logs to review the error code, impacted product, timestamp, and request context.
• Review the Message resource or status callback for ErrorCode and ChannelStatusMessage when delivery fails.
• Use Programmable Messaging Logs to investigate the delivery attempt, and contact Twilio Support with the Message SID if you still cannot determine the cause.

• Debugging Tools
• Messages resource
• Troubleshooting