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63025: Media already exists


ERROR: 63025

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MESSAGING
ERROR

Media is a subresource of Messages. Twilio creates and stores it when you send MMS or WhatsApp images, or when you receive media. If a request tries to upload media that already exists, Twilio returns a conflict error.

Possible causes

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  • The media content already exists. Conflict in uploading the media.
  • Delete the related Media subresource if you need to replace the stored file. Twilio retains stored media until you delete it.
  • If you need the existing file, fetch or list the Media subresource through the API instead of uploading another copy.
  • If the media comes from a URL, make sure the URL is publicly accessible and does not require authentication. Twilio must be able to reach the file.

Additional resources

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