63043: Link to a sample media file returns 403 Forbidden
MESSAGING, CONTENT
ERROR
This error occurs when the sample media URL returns 403 Forbidden, which prevents Twilio from retrieving the file.
- The media server requires authorization, so Twilio cannot access the file without credentials or a valid token.
- Host the sample file at a publicly accessible URL that Twilio can fetch without authentication.
- If you must protect the file, use a URL that includes a valid access token or another authorization mechanism that allows Twilio to retrieve the media.