63100: Validation Error
MESSAGING, WHATSAPP
ERROR
This error occurs when a WhatsApp Sender request body is empty, contains invalid JSON, or includes one or more fields that do not meet the Senders API validation requirements. Review the response message value or the Error Log entry in Console to identify the field that failed validation.
- The request body was empty.
- The request body was not valid JSON for a request sent as
application/json. senderIdwas missing or was not provided inwhatsapp:<E.164_PHONE_NUMBER>format.profile.namewas missing for a WhatsApp sender or did not meet Meta display name requirements.- A field used an unsupported value or format, such as
verificationMethod,callbackMethod,fallbackMethod,accountType,privacyUrl,accentColor, orvertical.
- Send a non-empty JSON request body and correct any malformed JSON before retrying the request.
- Set
senderIdinwhatsapp:<E.164_PHONE_NUMBER>format, for examplewhatsapp:+15017122661. - Include
profile.nameand make sure it follows Meta display name requirements before you register the sender. - Use only documented enum values. Set
verificationMethodtosmsorvoice. SetcallbackMethodandfallbackMethodtoPOSTorPUT. SetaccountTypetoISVorISVSubAccountonly when you need that setting. - Make sure
privacyUrlis a publicly accessible HTTP or HTTPS URI associated with the sender. - Provide
accentColoras a valid hex color and use one of the documented values forvertical. - Review the response
messagevalue and the Error Log entry for the exact validation failure, then correct that field and submit the request again.