63102: Account already linked to another WABA ID
MESSAGING
ERROR
This error occurs when your Twilio account already has WhatsApp Senders linked to a WhatsApp Business Account (WABA) and you try to register or link a sender with a different WABA ID. Use one WABA for all WhatsApp senders in the same Twilio account or subaccount.
- You selected a different WABA ID than the one already linked to the Twilio account.
- You are registering an additional WhatsApp sender in the same Twilio account or subaccount and selected a different Meta Business Portfolio or WABA than the one used for the first sender.
- Use the same WABA ID that is already linked to the account when you register another WhatsApp sender.
- If you need to move this account to a different WABA, delete all existing WhatsApp senders from the account first. The WABA mapping stays connected to the account until all WhatsApp senders have been deleted.
- If you need to use a different WABA without removing existing senders, create a different Twilio subaccount and connect the new WABA there.