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ConversationRelay: Invalid Message Received



ERROR: 64107

error-64107 page anchor
PROGRAMMABLE VOICE
ERROR

A message was received on the websocket that did not match any of the supported messages that ConversationRelay can act upon.

Possible Causes

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  • The websocket server is sending ConversationRelay a message that is not supported
  • A component in front of the websocket server (API Gateway or Load Balancer) is sending ConversationRelay a message it cannot process
  • Make sure all messages sent are conforming to the ConversationRelay websocket specification
  • Make sure error handling is not sending back errors over the websocket to ConversationRelay
  • Make sure API Gateways and Load Balancers are configured to not send errors to the ConversationRelay

Looking at the message can give an insight into why this might happen.