Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the

68001: Network Error


ERROR: 68001

error-68001 page anchor
VERIFY
ERROR

Verify returned this error because it could not complete the network communication required to process your API request. This can happen while you start or check a verification and is typically a transient failure.

Possible causes

possible-causes page anchor
  • A temporary network interruption prevented Verify from completing the request.
  • A temporary Twilio service degradation or outage affected Verify API connectivity.
  • The request was retried without first confirming the required Verify inputs, so the same failing request continued to be sent.
  • Retry the request. If you retry automatically, use exponential backoff instead of sending repeated immediate requests.
  • Before retrying, confirm that your Verify request is valid. Use a valid ServiceSid, send the destination in E.164 format when verifying a phone number, and choose a supported channel.
  • Review the Verification details page in Twilio Console to inspect the verification lifecycle and any related error codes.
  • If you need to investigate recent traffic in bulk, use the Verification Attempts API to review attempts generated by your Verify service.
  • Check the Twilio status page for any active incidents or degraded service affecting API requests.

Additional resources

additional-resources page anchor